Our apologies if we missed your call…

Direct Contact

If you are trying to schedule and appointment, please email us at the address listed below or call the main store number and select option 1 to speak with a Fireplace Specialist.


Monday 9am – 4pm
Tuesday 9am – 4pm
Wednesday 9am – 4pm
Thursday 9am – 4pm
Friday 9am – 4pm
Saturday 9am – 1pm

Appointments are recommended for our Fireplace Design Gallery but walk-ins are welcome.


117 W Fourth Street – Cincinnati, Ohio 45202

Request A Consultation

Please visit us at our downtown Cincinnati fireplace design gallery. There we can consult with you on your fireplace, outdoor grill, and outdoor fire feature questions. Our showroom is an inspirational experience that will allow you to fully envision our fireplace product in your home. Employees are always prepared during store hours to field phone inquiries and respond to emails.


PARKING: Metered parking is available on the streets. Valet parking is available in front of Saks 5th Avenue just south of 5th Street. Multiple garages are available within walking distance.

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117 W Fourth Street - Cincinnati, Ohio 45202

Appointments are recommended but walk-ins are welcome Monday through Friday 9am-4pm and Saturday 9am-1pm.

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